Answers to all common questions about rbje

Go to the rbje login page from your new device and sign in with your registered username and password. For security reasons, the first time you log in from a new device, a verification step may appear — an OTP will be sent to the mobile number you used during registration. Enter that code to confirm and your account will open. Your session on the old device may be logged out automatically.

After logging in, go to the Account Settings section where you can update your name, email, or mobile number. Identity verification may be required for certain sensitive changes. If you are unable to make the changes yourself, send a request to [email protected] — the support team will assist you promptly.

Usernames must generally be between 6 and 20 characters and can only contain English letters, numbers, and underscores. Passwords should be at least 8 characters long, and including uppercase and lowercase letters, numbers, and a special character (such as @, #, !) makes the password stronger. It is best to avoid using your date of birth or simple numbers as a password.

Click the "Forgot your password?" option on the login page. Enter your registered mobile number or email address and a reset link or OTP will be sent to you. Use it to set a new password. If you face any issues, contact us directly via live chat — our 24/7 support team is ready.

In an accumulator or "acca" bet, multiple selections from different matches and markets are combined into one bet. The odds of each selection are multiplied together to give the total odds, which means the potential winnings are much higher. However, if any single selection is wrong, the entire bet is lost. It is therefore wise to choose selections with a higher probability.

Yes, rbje offers in-play or live betting. Even after a match has started, you can place bets on things like run rate, wickets, or the outcome of the next over. Odds change every moment, so quick decisions are important. There may be a slight delay before a bet in a live market is confirmed — this is normal.

Decimal odds are a multiplier for your total return — they show how much you will get back in total, including your stake. For example: at odds of 2.50, a ৳100 bet returns ৳250 in total (profit of ৳150). Formula: stake × odds = total return. Odds cannot go below 1.00 — the higher the odds, the less likely the event is to happen.

If a match is incomplete due to rain or any other reason, the bet is generally "voided" and the staked amount is refunded. However, if a result is determined via the DLS method, it is counted as a valid result. In an accumulator bet, the voided selection is removed and the remaining selections are used for the calculation. Rules may vary depending on the situation.

For BPL, IPL, T20 World Cup, and other international cricket, you will find markets such as match winner, toss winner, top run scorer, time of first wicket, over/under runs, innings total runs, and more. For big matches like Bangladesh vs India, even more markets are available. You can see the full list of markets in the live lobby.

Your OTP (one-time password) and mobile banking PIN are the keys to your identity. Sharing them with anyone allows fraudsters to empty your account or mobile wallet. No rbje staff member will ever ask for your OTP or PIN by phone or chat — any such request is complete fraud.

Change your password as quickly as possible and log out from all devices. Then immediately notify us via live chat or at [email protected]. The support team will temporarily lock the account and investigate. In the meantime, consider changing your bKash/Nagad number as well.

Yes. rbje uses SSL (Secure Socket Layer) encryption technology, which sends all data between your browser and our servers in encrypted form. This means third parties cannot read your information. Payment details are stored in a separate secure layer and we do not sell your information to third parties.

Always verify the rbje.lat domain in your browser's address bar. Small spelling changes (such as rbjee.lat, rbj3.lat) indicate a fake site. The real site will have https:// and a padlock icon before the URL. Do not access the site through social media or unfamiliar links — type the address directly into your browser.

Create a password of at least 12 characters that includes uppercase and lowercase letters, numbers, and special characters (@#$!). Do not use your own name, phone number, or date of birth. Do not use the same password on multiple sites. Using a password manager tool makes it easier to remember separate strong passwords for each site.

Deposits are usually processed within a few minutes. However, there may be a slight delay due to network issues. If more than 15 minutes have passed, contact us via live chat or at [email protected] with your bKash/Nagad transaction ID and amount. The support team will verify and resolve the issue quickly.

rbje does not charge any fees on deposits. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) or bank may apply their own transaction fees. These fees depend on the respective provider's policies and are outside our control.

Log in to your account, go to the "Deposit" section, and select Nagad as the payment method. Send from Nagad to the indicated number, or scan the provided QR code. Confirm the amount — the minimum deposit is ৳500. Once the transaction is complete, it will be automatically added to your rbje balance.

The minimum deposit amount across all payment methods at rbje is ৳500. Sending less than this may mean the deposit does not go through. The maximum deposit amount depends on the specific method — check the information next to each method on the deposit page for details.

Yes, bKash is a recognized and secure payment method. rbje processes payments over SSL-encrypted connections. When depositing, only send payment to the number indicated on rbje's official page. Do not send bKash to any number provided by a third party — that could be fraud.

Wagering means you must place a certain amount in bets before you can withdraw a bonus. At rbje, wagering is calculated only on the bonus amount, not on the combined deposit and bonus. For example: if you receive a ৳1,000 bonus with a 10× wagering requirement, you must wager ৳10,000 — after that, the winnings from the bonus can be withdrawn.

Yes, if the wagering requirement has not been met, you may be able to cancel the bonus from Account Settings. However, cancelling will also remove any winnings earned from that bonus. For clarification on the cancellation process or any restrictions, ask in live chat.

The bonus has a limited validity period — the wagering requirement must be completed within a set timeframe. Try to complete the bonus and wagering before it expires. Read the terms and conditions displayed at the time of claiming the bonus carefully to know the exact validity period.

No. The welcome bonus is available only once for each new member — a 100% bonus on the first deposit up to ৳10,000. Attempting to claim the bonus by opening multiple accounts is a violation of the rules and may result in all accounts being closed.

The rbje welcome bonus is 100% of your first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus — total balance will be ৳2,000. Depositing ৳22,000 gives a maximum bonus of ৳10,000 — total balance ৳32,000. The bonus is subject to a 10× wagering requirement.